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Outsourcing to South African call center agencies has been booming in recent years. This has been driven by the reduction in telecom rates, the emergence of the Internet, and the pool of educated, multilingual agents in South Africa. These call centers can be an excellent choice for applications that require English, Spanish, French, German, Italian or Asian languages.
Call centers in South Africa are generally 20%-30% less expensive than US call centers and can be an excellent choice for:
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